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Terms and conditions

SAFE SHOPPING

Our Secure Shopping Guarantee protects you when shopping at RepairYourFridge.com so you never have to worry about the security of your credit card security. We guarantee that every transaction you make at RepairYourFridge.com will be secure. This means that you pay nothing if unauthorized charges are made to your card as a result of purchases at RepairYourFridge.com. See below for more details on this warranty.

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Why is RepairYourFridge.com so safe?

When you shop at RepairYourFridge.com, you are one of thousands of customers who have safely shopped with us without credit card fraud. Secure Sockets Layer (SSL) software is the industry standard. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

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Still don't want to use your credit card on the Internet? Just contact us at sales@repairyourfridge.com   and we will be happy to take your order by email. Please note that emailing your credit card details is not as secure as using our secure online ordering system.

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If you are not at all comfortable transmitting this information online, simply call the RepairYourFridge.com customer service staff at 819-386-2536 during office business days. We will be happy to take your order over the phone. Your order can be placed faster if you first do your research using our website and have your part numbers ready for the customer service representative..

 

CVV

Providing your CVV (Card Verification Value) number to an online merchant proves that you actually have the physical credit card in your possession. This helps your security and reduces fraud.

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CVV numbers are NOT your secret PIN (personal identification number). Never enter your PIN when asked to provide your CVV.

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Flip your card over and look to find a special 3-digit code. This 3-digit code is your CVV.

ONE-TIME PRICE GUARANTEE

All of our fridge parts come with a unique price guarantee, so the price you see on the site is the price you pay for the spare part (plus shipping and tax if applicable).

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SPARE PARTS WARRANTY

RepairYourFridge.com only sells used parts of the best quality. Sales are final. The only warranties applicable are the current legal warranties in Quebec.

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COMMERCIAL CONDITIONS

When purchasing a spare part, you agree that:

  • you are responsible for carefully reading and choosing your item according to its description and compatibility before committing to purchase it; 

  • you enter into a legal contract when you agree to purchase an item and complete the payment process; 

  • the prices we charge for our products are indicated on the website. We reserve the right to change our prices for the products displayed at any time and to correct any pricing errors that may inadvertently occur. Additional pricing, shipping, and sales tax information is available on the Payments page.

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SALES TAX

RepairYourFridge.com charges GST and QST.  

LEGAL ENTITY

RepairYourFridge.com is a division of PureSphera Group, a company incorporated in Quebec that operates under the name RepairYourFridge.com for the sale of used parts. All references to RepairYourFridge.com or RéparetonFrigo.ca should be read as PureSphera Group Inc.

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Copyright

All content on this site is the property of PureSphera Group and is protected by Canadian and international copyright laws.

This content expressly includes, but is not limited to:

  • all part images, part descriptions and part prices;

  • characteristics of parts and parts categories;

  • association of individual parts to features or categories;

  • graphic elements such as logos, button icons and graphics;

  • All videos content.

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The content and software on this site may be used as a personal shopping resource and not for republication. Any other use, including the reproduction, modification, distribution, transmission, republication or display of the content of this site is strictly prohibited.

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All brand logos are copyright and trademarks of their respective owners. The RepairYourFridge.com logo belongs to PureSphera Group Inc.

 

USE OF THE WEBSITE

This website or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly authorized by RepairYourFridge.com

 

RepairYourFridge.com and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders in its

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DISCLAIMER

This site is operated by RepairYourFridge.com. RepairYourFridge.com makes no representations or warranties of any kind, expressed or implied, for proper function of the website or about the information, content, materials or products included on this site. To the full extent permissible by applicable law, RepairYourFridge.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. RepairYourFridge.com shall not be liable for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.

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Parts installations are performed by RepairYourFridge.com customers and are not intended to replace an on-site diagnosis or advice from a qualified appliance service technician.

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RIGHT TO REFUSE ORDERS

RepairYourFridge.com maintains the right to refuse any order. In the case that RepairYourFridge.com chooses to refuse to fulfill an order, the customer will be contacted via the email address provided, and their credit card will be promptly refunded the appropriate amount.

 

RepairYourFridge.com may choose to refuse an order due to an error in pricing information, product availability, product size, or shipping cost, or for any other reason.

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APPLICABLE LAW

This website is created and controlled by RepairYourFridge.com in the province of Quebec in Canada. As such, the laws of the Province of Quebec shall govern these disclaimers, terms and conditions, without giving effect to principles of conflicts of laws. We reserve the right to make changes to our site and to these disclaimers, terms and conditions at any time.

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ELECTRONIC COMMERCE

RepairYourFridge.com operates in Canadian currency, and all prices displayed on this site are in Canadian dollars.

 

When you provide your personal information such as name, address, phone number and email, RepairYourFridge.com will not give or sell this information to any outside company for their use in marketing or solicitation. Additionally, RepairYourFridge.com has always had the practice of contacting customers in the event of a potential problem with your purchase or any normal commercial communication regarding your purchase.

RepairYourFridge.com has no desire or intent to infringe on your privacy when using the RepairYourFridge.com site.

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PHYSICAL ADDRESS

RepairYourFridge.com’s primary shipping facility is in Bécancour, Quebec. The RepairYourFridge.com customer service center and the PureSphera Group administrative offices are in Quebec at the following address:

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RepairYourFridge - Customer service

4170, boulevard La Prade, suite 100

Becancour (Quebec) G9H 0B6, CANADA

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SOCIAL MEDIA

RepairYourFridge.com wants to promote a friendly and positive social media experience for members of our community. To maintain a safe environment on YouTube, Facebook and Twitter platforms, we will do our best to monitor and ensure that all content and commentary posted are appropriate.

 

While we love to hear from you and encourage comments, criticisms, questions, suggestions, conversations, and other interactions, it's important to note that posts by you or other users on RepairYourFridge.com social media channels are not representative of the opinions of RepairYourFridge.com, and we do not endorse or confirm their accuracy.

 

As part of our commitment to you, we will do our best to ensure that posts on our social media channels are consistent with our company values. We respond to most comments and posts and allow appropriate photos or videos that comply with our Social Media Policy to be posted on our pages and accounts.

 

However, since we unfortunately cannot monitor every post, comment or conversation, PureSphera Group expects users not to post content in the following categories:

  • Abusive, defamatory or obscene language and content.

  • Personal attacks, such as insults, threats or harassment of any kind, against individuals or specific groups.

  • Promote, encourage or perpetuate discrimination based on race, creed, colour, age, gender, religion, sexual orientation, marital status, welfare status, national origin, physical or mental disability, or any other form of discrimination, at PureSphera Group's discretion.

  • Sexual content or links to sexual content.

  • Conduct or encourage illegal or harmful activities.

  • Content in violation of any intellectual property rights of others.

  • Commercial solicitations or solicitations for donations.

  • Upload files or links containing programs that may damage the operation of other people's computers.

  • Content deemed inappropriate, in poor taste or otherwise contrary to the purposes of this platform (spam, political advertisements, irrelevant content), at the discretion of PureSphera Group.

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Please understand that we reserve the right to remove and/or hide posts and comments for any reason we deem appropriate. Users who repeatedly post comments or other content belonging to any of the above categories will be deleted, banned and/or reported to the responsible authorities. These actions are subject to our own discretion. ​

 

By using or accessing official channels of  RepairYourFridge.com social networks, you agree to comply with the terms and conditions of the respective platform. ​ If you have any questions about our social media policy or would like to report any abuse of it, please send us a message on sales@repairyourfridge.com and we will follow up with you.

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